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= Welcome to the BBA-153 Customer Service class Wiki! =

The reason this Wiki was created is so all instructors of the BBA-153 Customer Service Class have one resource to pull information from. There is so much happening in the world of Customer Service, this will give us an opportunity to share what we have found. Some examples of what can be stored on this wiki:
 * Articles - articles page
 * Web sites - web sites page
 * YouTube videos - videos page
 * Books - books page
 * Assignments - assignments page
 * Contact information - contact information​

Rules regarding this wiki:
 * This is a public wiki, so please do NOT post anything you would not want a student to find, ie. TESTS. This site should be for instructors only.
 * Do not change another instructor's post. If there is an inaccuracy, send them an email asking them to change it.
 * Add whatever information you feel would help your fellow associates.

Thanks ahead of time to everyone for your input and making this site a dynamic and exciting resource for the Customer Service class.

Instructor, Business & Economics Division Henry Ford Community College
 * Diane Smith **